Affected components
AU: Server-Side: Mail Routing - Office 365
DegradedCA: Server-Side: Mail Routing - Office 365
DegradedEU: Server-Side: Mail Routing - Office 365
DegradedDE: Server-Side: Mail Routing - Office 365
DegradedUAE: Server-Side: Mail Routing - Office 365
DegradedUK: Server-Side: Mail Routing - Office 365
DegradedUS: Server-Side: Mail Routing - Office 365
DegradedUpdates
- MonitoringNov 13, 2026 - 09:46 UTC·Exclaimer
Microsoft has advised that it is seeing 'early signs of stabilization' after its last attempted resolution, but noted that service has not yet returned to normal levels. You can follow Microsoft’s progress under EX1550543 and MO1550821 in the Microsoft 365 admin center, or at https://status.cloud.microsoft/ Exclaimer Engineers are continuing to monitor the issue closely for any changes or any actions we can take and to reduce further delays once the impact to Exchange Online has been resolved. What this means for you: - No action is needed from you at this time. Once we have the email, we will be able to apply a signature as expected, provided the Exclaimer Rule is still enabled within Exchange Online. - Delayed emails are not lost. They are currently being retried automatically and will be delivered as soon as possible. You may see a burst of delayed mail arriving at once during the day. - Microsoft is giving emails more time to try to be sent after the issue, this means any messages you tried to send before will likely still be delivered even if they were sent when the issues began. Resending can lead to duplicates when the original messages are delivered.
- MonitoringNov 13, 2026 - 00:39 UTC·Exclaimer
Exclaimer engineers have continued to monitor the Microsoft incidents (MO1550821 and EX1550543) overnight for any signs of improvement in Microsoft's own mitigation actions. At this time the incident looks to be ongoing and we are continuing to monitor for any action we can take and to reduce further delays once the impact to Exchange Online has been resolved. Currently, impacted emails are delayed, they will be automatically retried for delivery. This means no action is needed from you at this time; once we have the email, we will be able to apply a signature as expected.
- InvestigatingNov 12, 2026 - 18:52 UTC·Exclaimer
We are continuing to monitor the impact of this issue as Microsoft works to mitigate it.