Is Twilio down?

Twilio is experiencing degraded performance

Twilio is experiencing degraded performance right now. StatusPal checks Twilio's official status page every minute, last at 07:38 UTC on 14 November 2026. Twilio reported "SMS Delivery Delays from a Subset of Twilio Phone Numbers to Telenor Pakistan" at 03:52 UTC and is currently identified the cause. Twilio had 25 incidents in the last 30 days, about 12 days of disruption in total.

Affected components

SMS, APAC

Degraded

Updates

  1. IdentifiedNov 14, 2026 - 07:06 UTC·Twilio

    Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Phone Numbers to Telenor network subscribers in Pakistan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

  2. IdentifiedNov 14, 2026 - 05:05 UTC·Twilio

    Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Phone Numbers to Telenor network subscribers in Pakistan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

  3. IdentifiedNov 14, 2026 - 04:05 UTC·Twilio

    Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Phone Numbers to Telenor network subscribers in Pakistan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Affected components

SMS, Latin America

Operational

Updates

  1. MonitoringNov 14, 2026 - 06:11 UTC·Twilio

    We have observed a recovery in SMS delivery from Twilio to Brisanet Servicos De Telecomunicacoes SA network subscribers in Brazil and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

  2. MonitoringNov 14, 2026 - 04:11 UTC·Twilio

    We have observed a recovery in SMS delivery from Twilio to Brisanet Servicos De Telecomunicacoes SA network subscribers in Brazil and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

  3. IdentifiedNov 14, 2026 - 01:52 UTC·Twilio

    Twilio customers may be experiencing SMS delivery delays from Twilio to Brisanet Servicos De Telecomunicacoes SA network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Affected components

Voice, Latin America

Degraded

Updates

  1. IdentifiedNov 14, 2026 - 05:11 UTC·Twilio

    Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to network subscribers in Colombia, Mexico, Chile, and Costa Rica. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

  2. IdentifiedNov 14, 2026 - 01:05 UTC·Twilio

    Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to network subscribers in Colombia, Mexico, Chile, and Costa Rica. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

  3. IdentifiedNov 13, 2026 - 22:57 UTC·Twilio

    Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in Colombia, Mexico, Chile, and Costa Rica. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Affected components

SMS, APAC

Degraded

Updates

  1. MonitoringNov 14, 2026 - 04:20 UTC·Twilio

    We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to network subscribers on multiple networks in India and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.

  2. MonitoringNov 14, 2026 - 00:19 UTC·Twilio

    We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to network subscribers on multiple networks in India and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

  3. MonitoringNov 13, 2026 - 22:19 UTC·Twilio

    We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to network subscribers on multiple networks in India and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

Affected components

SMS, Latin America

Operational

Updates

  1. IdentifiedNov 14, 2026 - 00:06 UTC·Twilio

    Twilio customers may be experiencing SMS delivery receipt failures from Twilio to Claro network subscribers in Costa Rica. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be failing. We will provide another update in 8 hours or as soon as more information becomes available.

  2. IdentifiedNov 13, 2026 - 20:06 UTC·Twilio

    Twilio customers may be experiencing SMS delivery receipt failures from Twilio to Claro network subscribers in Costa Rica. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be failing. We will provide another update in 4 hours or as soon as more information becomes available.

  3. IdentifiedNov 13, 2026 - 18:05 UTC·Twilio

    Twilio customers may be experiencing SMS delivery receipt failures from Twilio to Claro network subscribers in Costa Rica. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be failing. We will provide another update in 2 hours or as soon as more information becomes available.

Affected components

Voice, Latin America

Degraded

Updates

  1. IdentifiedNov 14, 2026 - 07:25 UTC·Twilio

    Twilio customers may be experiencing voice call silent and one-way audio from network subscribers in Colombia to a subset of Twilio Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

  2. IdentifiedNov 13, 2026 - 09:40 UTC·Twilio

    Twilio customers may be experiencing voice call silent and one-way audio from network subscribers in Colombia to a subset of Twilio Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.

  3. IdentifiedNov 13, 2026 - 01:37 UTC·Twilio

    Twilio customers may be experiencing voice call silent and one-way audio from network subscribers in Colombia to a subset of Twilio Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

Affected components

SMS, Latin America

Operational

Updates

  1. IdentifiedNov 14, 2026 - 03:01 UTC·Twilio

    Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Long Codes to network subscribers on multiple networks in Chile. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 24 hours or as soon as more information becomes available.

  2. IdentifiedNov 13, 2026 - 03:00 UTC·Twilio

    Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Long Codes to network subscribers on multiple networks in Chile. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 24 hours or as soon as more information becomes available.

  3. IdentifiedNov 12, 2026 - 02:34 UTC·Twilio

    Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Long Codes to network subscribers on multiple networks in Chile. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 24 hours or as soon as more information becomes available.

Affected components

Voice, APAC

Degraded

Updates

  1. IdentifiedNov 13, 2026 - 14:17 UTC·Twilio

    Twilio customers may be experiencing voice call failures from a subset of Twilio Philippines Phone Numbers to network subscribers on multiple networks in the Philippines. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

  2. IdentifiedNov 12, 2026 - 14:17 UTC·Twilio

    Twilio customers may be experiencing voice call failures from a subset of Twilio Philippines Phone Numbers to network subscribers on multiple networks in the Philippines. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

  3. IdentifiedNov 11, 2026 - 14:17 UTC·Twilio

    Twilio customers may be experiencing voice call failures from a subset of Twilio Philippines Phone Numbers to network subscribers in the Philippines. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

Response time · last 24 hours

StatusPal probes Twilio's API directly (api.twilio.com).

100% uptime229ms
  • Average229ms
  • 95th percentile314ms

Components

9 of 172 affected

RCS Messaging

Degraded

RCS Messaging

Media Streams US1

Degraded

Mailsend: Comms API

Degraded

Other

Degraded

Lookup Line Type Intelligence [Legacy API]

Degraded

MMS, APAC

Degraded

SMS, APAC

Degraded

Voice, APAC

Degraded

Voice, Latin America

Degraded

Incident history

Twilio had 25 incidents in the last 30 days, about 12 days of disruption in total.

Incident detailsStart timeDurationSeverity

Silent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase in United Kingdom

Reported by Twilio

Nov 13, 2026 - 14:47 UTC5h 12mDegraded

SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Multiple Networks in India

Reported by Twilio

Nov 13, 2026 - 05:08 UTC48 minsDegraded

SMS Delivery Delays from a Subset of Twilio Short Codes to Multiple Networks in India

Reported by Twilio

Nov 13, 2026 - 04:48 UTC3h 13mDegraded

Elastic SIP Trunking Voice Call Issues

Reported by Twilio

Nov 13, 2026 - 02:33 UTC29 minsDegraded

Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to United States

Reported by Twilio

Nov 12, 2026 - 22:58 UTC30 minsDegraded

SMS Delivery Delays and Failures from Twilio to Brisanet Brazil

Reported by Twilio

Nov 12, 2026 - 20:32 UTC6h 41mDegraded

Email Delivery Delays to Microsoft Inboxes

Reported by Twilio

Nov 12, 2026 - 19:42 UTC1d 10hDegraded

SMS Delivery Receipt Delays from Twilio to Claro Colombia

Reported by Twilio

Nov 12, 2026 - 17:46 UTC5h 35mDegraded

SMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Networks in France

Reported by Twilio

Nov 12, 2026 - 14:01 UTC8h 41mDegraded

SMS Delivery Delays from Twilio to Virgin Mobile Colombia

Reported by Twilio

Nov 12, 2026 - 13:29 UTC5h 15mDegraded

SMS Delivery Delays from Twilio to Telenor Pakistan

Reported by Twilio

Nov 12, 2026 - 12:27 UTC5h 8mDegraded

MMS Delivery Failures from Twilio to GCI United States

Reported by Twilio

Nov 12, 2026 - 02:20 UTC5 minsDegraded

SMS Delivery Failures from Twilio Long Codes to AT&T United States

Reported by Twilio

Nov 12, 2026 - 01:58 UTC4h 5mDegraded

SMS Delivery Failures from Twilio to Orange Sierra Leone

Reported by Twilio

Nov 12, 2026 - 01:43 UTC1d 12hDegraded

SMS Delivery Failures From Long Code Numbers to AT&T in the US

Reported by Twilio

Nov 12, 2026 - 01:17 UTC1h 20mDegraded

SMS Delivery Delays from Twilio to MTS Kazakhstan

Reported by Twilio

Nov 11, 2026 - 23:18 UTC14h 7mDegraded

SMS Delivery Failures from a Subset of Twilio Phone Numbers to Tcell Tajikistan

Reported by Twilio

Nov 11, 2026 - 22:58 UTC11h 21mDegraded

Frequently asked questions about Twilio status

Is Twilio down right now?
Yes. Twilio is experiencing degraded performance right now. StatusPal checks Twilio's official status page every minute, last at 07:38 UTC on 14 November 2026.
How often does Twilio go down?
Twilio had 25 incidents in the last 30 days, about 12 days of disruption in total.
When was the last Twilio outage?
Twilio has an incident open right now, which started at 03:52 UTC on 14 November 2026.
Where is the official Twilio status page?
Twilio publishes its own status at status.twilio.com. StatusPal checks it every minute and keeps the incident history here, so you can see how Twilio has been doing over time.
How do I get notified when Twilio goes down?
Create a free StatusPal account and turn on alerts for Twilio. You can be notified by email or by webhook the moment Twilio has an incident or recovers.
Is StatusPal affiliated with Twilio?
No. StatusPal independently monitors Twilio and is not affiliated with it. Status information comes from Twilio's official status page and from StatusPal's own checks.

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