Is SendGrid down?

Affected components

Updates

1. IdentifiedNov 14, 2026 - 07:06 UTC·SendGrid

   Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Phone Numbers to Telenor network subscribers in Pakistan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

2. IdentifiedNov 14, 2026 - 05:05 UTC·SendGrid

   Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Phone Numbers to Telenor network subscribers in Pakistan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

3. IdentifiedNov 14, 2026 - 04:05 UTC·SendGrid

   Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Phone Numbers to Telenor network subscribers in Pakistan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Affected components

Updates

1. MonitoringNov 14, 2026 - 06:11 UTC·SendGrid

   We have observed a recovery in SMS delivery from Twilio to Brisanet Servicos De Telecomunicacoes SA network subscribers in Brazil and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

2. MonitoringNov 14, 2026 - 04:11 UTC·SendGrid

   We have observed a recovery in SMS delivery from Twilio to Brisanet Servicos De Telecomunicacoes SA network subscribers in Brazil and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

3. IdentifiedNov 14, 2026 - 01:52 UTC·SendGrid

   Twilio customers may be experiencing SMS delivery delays from Twilio to Brisanet Servicos De Telecomunicacoes SA network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Affected components

Updates

1. IdentifiedNov 14, 2026 - 05:11 UTC·SendGrid

   Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to network subscribers in Colombia, Mexico, Chile, and Costa Rica. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

2. IdentifiedNov 14, 2026 - 01:05 UTC·SendGrid

   Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to network subscribers in Colombia, Mexico, Chile, and Costa Rica. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

3. IdentifiedNov 13, 2026 - 22:57 UTC·SendGrid

   Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in Colombia, Mexico, Chile, and Costa Rica. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Affected components

Updates

1. MonitoringNov 14, 2026 - 04:20 UTC·SendGrid

   We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to network subscribers on multiple networks in India and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.

2. MonitoringNov 14, 2026 - 00:19 UTC·SendGrid

   We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to network subscribers on multiple networks in India and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

3. MonitoringNov 13, 2026 - 22:19 UTC·SendGrid

   We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to network subscribers on multiple networks in India and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

Affected components

Updates

1. IdentifiedNov 14, 2026 - 08:13 UTC·SendGrid

   Twilio customers may be experiencing SMS delivery receipt failures from Twilio to Claro network subscribers in Costa Rica. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be failing. We will provide another update in 16 hours or as soon as more information becomes available.

2. IdentifiedNov 14, 2026 - 00:06 UTC·SendGrid

   Twilio customers may be experiencing SMS delivery receipt failures from Twilio to Claro network subscribers in Costa Rica. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be failing. We will provide another update in 8 hours or as soon as more information becomes available.

3. IdentifiedNov 13, 2026 - 20:06 UTC·SendGrid

   Twilio customers may be experiencing SMS delivery receipt failures from Twilio to Claro network subscribers in Costa Rica. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be failing. We will provide another update in 4 hours or as soon as more information becomes available.

Affected components

Updates

1. IdentifiedNov 14, 2026 - 07:25 UTC·SendGrid

   Twilio customers may be experiencing voice call silent and one-way audio from network subscribers in Colombia to a subset of Twilio Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

2. IdentifiedNov 13, 2026 - 09:40 UTC·SendGrid

   Twilio customers may be experiencing voice call silent and one-way audio from network subscribers in Colombia to a subset of Twilio Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.

3. IdentifiedNov 13, 2026 - 01:37 UTC·SendGrid

   Twilio customers may be experiencing voice call silent and one-way audio from network subscribers in Colombia to a subset of Twilio Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

Affected components

Updates

1. IdentifiedNov 14, 2026 - 03:01 UTC·SendGrid

   Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Long Codes to network subscribers on multiple networks in Chile. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 24 hours or as soon as more information becomes available.

2. IdentifiedNov 13, 2026 - 03:00 UTC·SendGrid

   Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Long Codes to network subscribers on multiple networks in Chile. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 24 hours or as soon as more information becomes available.

3. IdentifiedNov 12, 2026 - 02:34 UTC·SendGrid

   Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Long Codes to network subscribers on multiple networks in Chile. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 24 hours or as soon as more information becomes available.

Affected components

Updates

1. IdentifiedNov 13, 2026 - 14:17 UTC·SendGrid

   Twilio customers may be experiencing voice call failures from a subset of Twilio Philippines Phone Numbers to network subscribers on multiple networks in the Philippines. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

2. IdentifiedNov 12, 2026 - 14:17 UTC·SendGrid

   Twilio customers may be experiencing voice call failures from a subset of Twilio Philippines Phone Numbers to network subscribers on multiple networks in the Philippines. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

3. IdentifiedNov 11, 2026 - 14:17 UTC·SendGrid

   Twilio customers may be experiencing voice call failures from a subset of Twilio Philippines Phone Numbers to network subscribers in the Philippines. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.